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How not to receive feedback

As I mentioned in yesterday’s post I’d sent the business owner a message to say that I hadn’t appreciated the hard sell etc, and by the way, where had she gotten my contact details from? (my phone number isn’t on the website).  I was polite, just very clear that...

How to screw up a cold call and lose customers

We all need to market and sell our stuff, right? That’s the whole point of being in business. But there’s a right way and a wrong way to sell. Sell something the right way and the person is happy they dealt with you and everyone is pleased by the whole transaction....