Feb
22
This article looks at how you inadvertently train your customers. Believe it or not, you are training your customers more than you realise. Every time you do something in your business you train or reinforce your previous training in your customer’s minds. This can be a good thing or it may not be. It may …
Feb
02
I was in a recent discussion on FaceBook about how to get customers to pay for items. The majority of people in the discussion had experienced customers buying goods from them, and months later still hadn’t been paid. The discussion was around how many invoices you send, how many months do you wait and can …
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