Category Archive: Writing

Aug
12

Planning Your Posts

planning_posts

How many times have you sat at your computer wracking your brain for divine inspiration that will enable your fingers to fly magically over the keyboard, your screen to fill with meaningful dialogue and teachings, and will culminate in a blog post that will attract readers, be stumbled/twitted/dugg voraciously, linked to, commented on and hailed …

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Aug
07

Email Goof-Up, or Don't Diss Your Customers

your_fired

I was sent an email yesterday that originated from a café in a largish town in Victoria, and has since gone viral and been featured both online and in printed media all over the world, on Facebook, Twitter and heavens knows where else. It’s about a silly email mistake, and is also a lesson on …

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